Shipping policy

SHIPPING POLICY

Order Processing

  • Orders are typically processed within 1–3 business days.
  • Orders placed during weekends or public holidays are processed on the next business day.

Estimated Delivery Times

  • United Kingdom: 5–10 Business Days
  • United States: 7–12 Business Days
  • Europe: 7–14 Business Days
  • International Orders: 10–20 Business Days

Delivery estimates may vary depending upon:

  • Customs clearance procedures.
  • Weather conditions.
  • Courier delays.
  • High seasonal demand.

Shipping Charges

Shipping costs are calculated during checkout unless complimentary shipping promotions are available.

Order Tracking

Customers will receive shipping confirmation emails containing tracking information once orders have been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delivery issues arising from incorrect customer information.

Lost or Delayed Packages

If your order appears lost or significantly delayed, please contact our customer support team. We will make reasonable efforts to assist you in resolving shipping-related concerns.